Installer/User GuideFor Technical Support: Avocent Corporation4991 Corporate DriveHuntsville, Alabama 35805-6201 USATel: +1 256 430 4000 Fax: +1 256 4
viii DSView Installer/User GuideIPMI Viewer Window features...
82 DSView Installer/User GuideTarget device types are defined by users. If a type has been assigned to a target device, the type name will appe
Chapter 4: Managing Units 83• Clicking a link under Sites or a custom field displays a list of appliances associated with the site or custom f
84 DSView Installer/User Guide4. Click Show hidden items if you wish to display hidden units in the Unit Views Customization window with a tran
Chapter 4: Managing Units 85for a power status for both of these connections. If both connections do not reply with ON or OFF, the power statu
86 DSView Installer/User GuideFigure 4.2: Alternate Actions Arrow in a Unit Views WindowTable 4.2 describes the types of sessions (actions) and
Chapter 4: Managing Units 87• Site - Name of a unit site. See Grouping units by site on page 135 for more information.The following fields are
88 DSView Installer/User GuideThe NEC IPF embedded unit has nine target ports and one appliance for each embedded appliance. Port names default
Chapter 4: Managing Units 89• A single target device that is not attached to a managed applianceNOTE: A DSI5100 appliance may be attached to o
90 DSView Installer/User GuideClick No, the <Managed Appliance Type> does not have an address if the managed appliance does not have an e
Chapter 4: Managing Units 91a. Select the type of cascade switch for each row from the drop-down menu in the Cascade Switch Type column.b. If
Table of Contents ixAbout Event Logs...
92 DSView Installer/User Guideg. The embedded device discovery will verify that a web server exists at the specified IP address. If successful,
Chapter 4: Managing Units 93d. In the Password field, type a 1-64 character password to be used to log in to the embedded appliance. Passwords
94 DSView Installer/User Guidea. Click Enable secure mode if you want the managed appliance to only be accessible by this DSView software syste
Chapter 4: Managing Units 95d. (Optional) Type the web browser URL.e. Click Next.5. The Completed Successful window will open.6. Click Finish.
96 DSView Installer/User Guide• Target Devices - This window contains the name, type and icon associated with the target device. You may also u
Chapter 4: Managing Units 975. Select a new icon for the target device using the arrows.6. Click Save and then click Close. The Unit Views win
98 DSView Installer/User GuideChanging Embedded Unit CredentialsYou may change the login credentials for the IBM ASM RSA II, DRAC 4 and NEC IPF
Chapter 4: Managing Units 99To change login credentials for an NEC IPF embedded appliance:1. Click Units in the tab bar. Units will automatica
100 DSView Installer/User Guide3. Click a unit type in the side navigation bar, if configured.4. Click on the appliance or target device name.5
Chapter 4: Managing Units 1015. Click Properties in the side navigation bar, then click Custom Fields in the side navigation bar. The Unit Cus
x DSView Installer/User Guide
102 DSView Installer/User Guide5. Click Properties in the side navigation bar and then click Network in the side navigation bar. The Unit Netwo
Chapter 4: Managing Units 103• Configure managed appliance settings• Configure local user accounts (valid only on CPS and CCM appliances and s
104 DSView Installer/User Guide4. To add/remove access rights for a user/user group, select a user or group in the User and User Groups list, t
Chapter 4: Managing Units 105To change the access rights of all devices, click the Rights button. The Unit Access Rights window will open. Go
106 DSView Installer/User Guide6. Click Save and then click Close. The Unit Views window will open. If enabled, a KVM Session, Virtual Media Se
Chapter 4: Managing Units 107more information. (When changing an IP address, always change it in the Appliance Network Settings window before
108 DSView Installer/User Guided. Choose the log file rotation type by enabling one of the radio buttons Do not rotate. Append data to end of f
Chapter 4: Managing Units 109a. Type an address in the Primary NTP Server Address and optionally, the Secondary NTP Server Address field. The
110 DSView Installer/User Guide4. Click Appliance Settings in the side navigation bar and then click SNMP. System will automatically be selecte
Chapter 4: Managing Units 111To enable or disable SNMP traps for a managed appliance:NOTE: SNMP traps may also be configured from a system tas
xiList of FiguresFigure 1.1: Example System Configuration Using the DSView Management Software...7Figure 1.2: Avocent DSView Explorer
112 DSView Installer/User Guide2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open.3. Click on t
Chapter 4: Managing Units 1137. Click OK to confirm or Cancel to cancel. If the upgrade is confirmed, a yellow LED icon will appear to the lef
114 DSView Installer/User Guide7. Click Save and then click Close. The Unit Views window will open.To change modem port settings:NOTE: This pro
Chapter 4: Managing Units 115Customizing the SPC Sockets windowBy default, the following fields display in the SPC Sockets window and may be r
116 DSView Installer/User Guide7. Type a new total minimum amp load for the SPC or use the arrow buttons to specify a new value.8. Type a new t
Chapter 4: Managing Units 1172. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open.3. Click on th
118 DSView Installer/User Guide4. Click Appliance Settings in the side navigation bar and then click Ports and then click Serial. The Appliance
Chapter 4: Managing Units 1199. From the drop-down menu, select a parity rate for the serial port.10. From the drop-down menu, select a the nu
120 DSView Installer/User GuideTo change the PPP settings for a CPS or CCM appliance:1. Click Units in the tab bar.2. Click Appliances in the s
Chapter 4: Managing Units 121Specify a 0-3584 byte threshold for writing of serial data in the Buffer Size field. If the Buffer Size and Buffe
xii DSView Installer/User GuideFigure B.9: Ports Used by DSI5100 Appliances ...
122 DSView Installer/User Guide• Normal - An interactive session that may be shared with other users. When two or more users are sharing the se
Chapter 4: Managing Units 123To display session information:NOTE: This procedure is valid on the following managed appliances: DS1800 switches
124 DSView Installer/User GuideTo change the KVM session settings on a DS1800 digital switch or DSR switch:1. Click Units in the tab bar.2. Cli
Chapter 4: Managing Units 1256. In the Session Lock area, enable the Virtual Media locked to KVM session checkbox if you wish to close the vir
126 DSView Installer/User Guide3. Click on the appliance name.4. Click Appliance Settings in the side navigation bar and then click Sessions. A
Chapter 4: Managing Units 127Changing local account settingsNOTE: This procedure is valid on the following managed appliances: CPS appliances,
128 DSView Installer/User GuideDSR1010, DSR2010 and DSR4010 switches support local accounts, but the Appliance Administrator access level canno
Chapter 4: Managing Units 129account appears under the name of the managed appliance. The Appliance Local User Account Settings window will op
130 DSView Installer/User GuideCustomizing the Active Sessions windowThe following field is always displayed in the Active Sessions window:• St
Chapter 4: Managing Units 131• Scan - A temporary non-exclusive DSView software session that displays connected tar-get devices in a thumbnail
xiiiList of TablesTable 1.1: DSView Explorer Window Area Descriptions...8Table 1.2: Ma
132 DSView Installer/User Guide4. Click Appliance Settings in the side navigation bar and then click Sessions. Active will automatically be sel
Chapter 4: Managing Units 133devices using DSRIQ modules. The DSRIQ with an EID of 520255-044F6F is connected to target device td-john, while
134 DSView Installer/User GuideSee Using the Customize link in windows on page 15 for more information.To display a connections window:1. In a
Chapter 4: Managing Units 1355. The Select Available Connection window will open. Select a connection from the drop-down menu, then click Next
136 DSView Installer/User GuideSites that contain units to which a user does not have access rights will not appear in the side navigation bar.
Chapter 4: Managing Units 137To display the Sites window:1. Click Units in the tab bar.2. Click Sites in the side navigation bar. Sites will a
138 DSView Installer/User Guide3. Click on a site link in the side navigation bar to display another site.To associate or change the associatio
Chapter 4: Managing Units 139To use a department:1. Add the department.2. Associate units with the department. To display the Departments wind
140 DSView Installer/User Guide5. Using the drop-down menu, select the department to associate with the unit. If you do not wish to associate t
Chapter 4: Managing Units 1412. Click Name. The Location Name window will open.3. Type a new 1-64 character name in the Name field.4. Click Sa
xiv DSView Installer/User GuideTable 7.3: Arrow Key Sequences...
142 DSView Installer/User Guide1. In the Global Unit Groups or Personal Unit Groups window, click Add. The Add Unit Group wizard will appear. C
Chapter 4: Managing Units 143To add or remove unit group members:NOTE: Removing a unit from a global or personal unit group does not delete th
144 DSView Installer/User Guide3. In the side navigation bar, click on the name of the personal or global group you wish to view. A Units in Gr
Chapter 4: Managing Units 1453. In Label 1, type the 1-64 character name for the first custom field label. All first-level custom fields for u
146 DSView Installer/User Guideb. Click Custom Field Labels in the side navigation bar. The Unit Custom Field Labels window will open.c. In Lab
Chapter 4: Managing Units 1474. The configuration of a generic appliance has been verified, so the administrator now wishes to create a group
148 DSView Installer/User Guide
149CHAPTER5Managing User AccountsThe DSView software allows you to:• Add, change and delete user accounts• Unlock user accounts• Specify user account
150 DSView Installer/User GuideFigure 5.1: User Accounts - All WindowClicking on one of the links under User Accounts in the side navigation ba
Chapter 5: Managing User Accounts 151To display the User Accounts window:1. Click the Users tab. Accounts will automatically be selected in th
List of Tables xvTable D.8: VT220 Encoding ...
152 DSView Installer/User Guide• Status- Displays whether the user account is Enabled, Disabled, Locked or Suspicious. One of the icons in Tabl
Chapter 5: Managing User Accounts 153Adding User AccountsThe following information is configured when a user account is created:• Whether the
154 DSView Installer/User Guide4. The Specify User Name window will open. Type the username on the RADIUS or TACACS+ server (74 UTF-8 character
Chapter 5: Managing User Accounts 155Deleting User AccountsTo delete user accounts:1. In a User Accounts window, click the checkbox to the lef
156 DSView Installer/User Guide• The user (login) name and full name• The certificate associated with the user• The SSH key associated with the
Chapter 5: Managing User Accounts 157To change the certificate associated with a user:1. In a User Accounts window, click on a username. Name
158 DSView Installer/User GuideTo change the password of a user:1. In a User Accounts window, click on a username. Name will automatically be s
Chapter 5: Managing User Accounts 159a. In the Available Groups list, select the group to which you wish to add a user. Multiple groups may be
160 DSView Installer/User GuideSpecifying user phone contact informationNOTE: This property may only be modified for users using internal authe
Chapter 5: Managing User Accounts 161To specify notes about a user:1. In a User Accounts window, click on a username. Name will automatically
xvi DSView Installer/User Guide
162 DSView Installer/User GuideCustomizing Appliance and Target Device Access Rights windowsBy default, the Name field is always displayed in t
Chapter 5: Managing User Accounts 1633. Click Close when you are finished reviewing the access rights. The User Accounts window will open. To
164 DSView Installer/User GuideSee Using the Customize link in windows on page 15 for more information.Group naming in external authentication
Chapter 5: Managing User Accounts 165To add a user-defined user group:NOTE: You must have DSView software administrator or user administrator
166 DSView Installer/User GuideSelect a group from the list and then click Next. You may filter the list by using the Filter button and the adj
Chapter 5: Managing User Accounts 1672. Click on a user group name. The User Group Properties window will open. The side navigation bar includ
168 DSView Installer/User Guide8. Click Close. The User Group - Built-In or User Group - User Defined window will open (depending on which grou
Chapter 5: Managing User Accounts 1692. Click Groups in the top navigation bar. Built-In will automatically be selected in the side navigation
170 DSView Installer/User Guide
171CHAPTER6Using the Video ViewerThe Video Viewer is used to conduct a KVM session with one or more target devices attached to one or more DS1800 digi
1CHAPTER1Product OverviewThe DSView® 3.1.1 management software is a secure, web browser-based, centralized enterprise management solution that allows
172 DSView Installer/User GuideVideo Viewer minimum requirementsThe Video Viewer requires one of the following operating systems:• Windows 2000
Chapter 6: Using the Video Viewer 1733. Click on the KVM Session name or icon.The Video Viewer launches in a new window.Launching an exclusive
174 DSView Installer/User Guide• Actively share a connection - When the dialog box contains a statement prompting you to share a connection to
Chapter 6: Using the Video Viewer 175Window FeaturesFigure 6.1 shows the Video Viewer window areas, and descriptions follow in Table 6.1.Figur
176 DSView Installer/User GuideNOTE: The Close button may not be present on all operating systems.See the DSR Installer/User Guide for informat
Chapter 6: Using the Video Viewer 177Specifying Video Viewer Session SettingsTo specify Video Viewer session settings:NOTE: You must have DSVi
178 DSView Installer/User GuideTo add or remove macros or commands from the toolbar:1. Select Tools - Session Options from the Video Viewer win
Chapter 6: Using the Video Viewer 179Adjusting the ViewUsing menus or Task buttons in the Video Viewer window, you may:• Align the mouse curso
180 DSView Installer/User GuideThe desktop window will disappear and only the accessed device desktop will be visible. The screen will be resiz
Chapter 6: Using the Video Viewer 181To enable or disable background refresh:1. Select Tools - Session Options from the Video Viewer window me
INSTRUCTIONSThis symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literatur
2 DSView Installer/User GuideDevices connected to a DSI5100 proxy appliance may be accessed using an IPMI Viewer window.Secure authentication a
182 DSView Installer/User Guide• If sharing is enabled for the non-primary user, video settings are read from the DS1800 digital switch or DSR
Chapter 6: Using the Video Viewer 183Image capture width, pixel sampling/fine adjust, image capture horizontal position and image capture vert
184 DSView Installer/User GuideBlock noise threshold and pixel noise thresholdThe Block Noise Threshold and Pixel Noise Threshold values set th
Chapter 6: Using the Video Viewer 185Cursor TypeThe Video Viewer window offers five appearance choices for the local mouse cursor. You may als
186 DSView Installer/User GuideTo enter single cursor mode:Select Tools - Single Cursor Mode from the Video Viewer window menu. The local curso
Chapter 6: Using the Video Viewer 187• In a 1:2 scaling ratio, the value will be 1/2X.To set mouse scaling:1. Select Tools - Session Options f
188 DSView Installer/User GuideWhen you first launch the Thumbnail Viewer, each frame will be filled with a white background until a device ima
Chapter 6: Using the Video Viewer 189Figure 6.4: Thumbnail ViewerTable 6.3: Thumbnail Viewer DescriptionsLetter DescriptionA Thumbtack: Locks
190 DSView Installer/User GuideNOTE: The Close button may not be present on all operating systems.Performing Thumbnail Viewer tasksTo set scan
Chapter 6: Using the Video Viewer 191Right-click on a device thumbnail and select View Interactive Session from the Thumbnail Viewer menu. Tha
Chapter 1: Product Overview 3DSView software serverThe DSView software server contains the DSView management software that enables users to se
192 DSView Installer/User GuideUsing Global and Personal MacrosNOTE: Macros may not be created, edited, copied or deleted if the DSR Remote Ope
Chapter 6: Using the Video Viewer 193individual systems. You may group macros by selecting the Macros - Configure - Macro Groups command in th
194 DSView Installer/User Guide2. To create a macro, click Create.-or-To edit a macro, click Edit. The Create Macro or Edit Macro dialog box ap
Chapter 6: Using the Video Viewer 195Global - displays global macros only.3. Select the desired macro from the Defined Macros list and then cl
196 DSView Installer/User Guide-or-Click Personal if you wish to create a personal macro group.5. Click OK to save the name and return to the M
Chapter 6: Using the Video Viewer 197To rename a macro group:NOTE: Macro groups cannot be renamed if you are using the DSR Remote Operations s
198 DSView Installer/User GuideTo copy a macro group:NOTE: Macro groups cannot be copied if you are using the DSR Remote Operations software.1.
Chapter 6: Using the Video Viewer 199Macros in the selected group will appear in the Video Viewer window Macros menu.To display a macro group:
200 DSView Installer/User GuideYou may select the View - Connected Users command or click the Connected Users button to display the current use
Chapter 6: Using the Video Viewer 201You may have one CD drive and one mass storage device mapped concurrently.• A CD/DVD drive, disk image fi
4 DSView Installer/User GuideSupported UnitsA managed appliance may provide KVM, serial over IP or IPMI connectivity to target devices. The DSV
202 DSView Installer/User GuideVirtual Media dialog boxThe Virtual Media dialog box is a program that manages the mapping and unmapping of virt
Chapter 6: Using the Video Viewer 203Opening a virtual media sessionNOTE: The following procedures are valid only on DSR1030, 1031, 2030, 2035
204 DSView Installer/User Guidedisplayed. If you still wish to map a new drive, you must first unmap an existing mapped drive, then map the new
Chapter 6: Using the Video Viewer 205TroubleshootingIf the Video Viewer or the Virtual Media dialog box does not start, the local Java cache m
206 DSView Installer/User Guide
207CHAPTER7Using the Telnet ViewerThe DSView management software ships bundled with a built-in proprietary Telnet Viewer that provides features unavai
208 DSView Installer/User GuideTelnet Viewer Window FeaturesA new Telnet Viewer window will open for each new Telnet session established by a u
Chapter 7: Using the Telnet Viewer 209NOTE: The Close button may not be present on all operating systems.Telnet Viewer window toolbarTable 7.2
210 DSView Installer/User GuideSecurity PropertyA fully functional SSH2 (Secure Shell Version 2) Client is built into the Telnet Viewer. The SS
Chapter 7: Using the Telnet Viewer 2112. From the side navigation bar, click a link to display the Appliances, Units in Site, Units in Custom
Chapter 1: Product Overview 5These managed appliances also support SPC devices.The DS1800 digital switches and DSR switches allow the cascadin
212 DSView Installer/User Guide2. In the Caret list, choose Block to display the cursor as a block or choose Underline to display the cursor as
Chapter 7: Using the Telnet Viewer 2133. From the Terminal Emulation list, choose one option. The default value is VT100. Terminal Emulation o
214 DSView Installer/User Guidedash, left parenthesis and right parenthesis. The terminal type must be entered in the Terminal Type field exact
Chapter 7: Using the Telnet Viewer 215When disabled, new characters will overwrite the last character on the current line when the cursor is a
216 DSView Installer/User GuideTo build a login script and enable/disable automatic login:1. Select Options - Session Properties from the menu
Chapter 7: Using the Telnet Viewer 217To change the background and/or text color when reviewing session data:1. Select Options - Preferences f
218 DSView Installer/User Guide3. In the Macro Name field, Type a 1-64 character name for the macro.4. To define a hotkey for the macro, choose
Chapter 7: Using the Telnet Viewer 2195. Click OK. The changes are saved and the Configure Macros dialog box returns to its abbreviated view.6
220 DSView Installer/User Guide• Select the macro you wish to remove from the Macros In Group list. Multiple macros may be selected by pressing
Chapter 7: Using the Telnet Viewer 2212. Select the macro group in the Macro Groups table that you wish to delete.3. Click the Delete button.
6 DSView Installer/User GuideTarget devicesTarget devices encompass a wide range of data center components such as servers and routers that a D
222 DSView Installer/User Guidea. Click the Create New Folder button. A new directory named New Folder appears in the directory list.b. Click t
Chapter 7: Using the Telnet Viewer 223To start dynamic logging:1. Select Options - Logging - Start from the menu bar. The Log dialog box appea
224 DSView Installer/User Guide• Paste the contents of the system clipboard into a Telnet Viewer session or into another application• Print a s
Chapter 7: Using the Telnet Viewer 2253. At the point where you wish to paste the clipboard contents, select Options - Paste from the menu bar
226 DSView Installer/User GuideTo power cycle a target device:1. Select Options - Power from the Video Viewer main window. The Power Control di
227CHAPTER8Working with IPMI 1.5 Target DevicesAn IPMI 1.5 target device is a server containing one or more BMCs (Baseboard management controllers) th
228 DSView Installer/User GuideAdding BMCs for use with a DSI5100 applianceTo add an IPMI 1.5 target device:1. Click Add in the Appliance BMC P
Chapter 8: Working with IPMI 1.5 Target Devices 229• Username - The username that will be used when communicating with the BMC.• Privilege Lev
230 DSView Installer/User Guide3. Click Delete. A confirmation dialog box will appear.4. Click OK to confirm or Cancel to cancel.Displaying Sen
Chapter 8: Working with IPMI 1.5 Target Devices 231Figure 8.1: IPMI Viewer WindowTable 8.1 describes the IPMI Viewer window areas.Table 8.1: I
Chapter 1: Product Overview 7Figure 1.1: Example System Configuration Using the DSView Management SoftwareHubDSViewSoftwareServerSpokeDSViewSo
232 DSView Installer/User GuideTable 8.2 describes the status icons that may appear in the IPMI Viewer window.Gauges may also contain color are
Chapter 8: Working with IPMI 1.5 Target Devices 233Figure 8.2: Upper and Lower Threshold ValuesRefreshing the IPMI Viewer windowTo specify an
234 DSView Installer/User Guide(FRUs) in the target device, in addition to discrete and numeric sensor information and system events read from
Chapter 8: Working with IPMI 1.5 Target Devices 235Displaying LAN configuration informationThe BMC LAN Configuration window displays informati
236 DSView Installer/User Guidebar will contain the name of the target device at the top and Overview will automatically be selected. The Unit
Chapter 8: Working with IPMI 1.5 Target Devices 2373. Click on the name of a sensor. The IPMI Discrete Sensor Details window will open.4. Clic
238 DSView Installer/User GuideCustomizing the IPMI Numeric Sensors windowBy default, the following fields display in the IPMI Numeric Sensors
Chapter 8: Working with IPMI 1.5 Target Devices 239Figure 8.3: Numeric Sensor Threshold GaugeNOTE: A gray gauge will appear if the numeric sen
240 DSView Installer/User GuideIf a user or a user group to which to a user belongs has Configure Unit Settings access rights for the IPMI 1.5
Chapter 8: Working with IPMI 1.5 Target Devices 2415. Click Close when you are finished to return to the Target Devices, Units in Site, Units
8 DSView Installer/User GuideAbout the DSView Explorer WindowsWhen a user has been logged in and authenticated, the Avocent DSView Explorer win
242 DSView Installer/User Guide
243CHAPTER9Using ToolsThe DSView management software contains tools that may be used to perform various actions on managed appliances and target devic
244 DSView Installer/User GuideIP address Status (at time of export)Location Telnet portModel number TypePart number Visibility (show or hide)T
Chapter 9: Using Tools 245Exporting unit rightsThe Export Unit Rights tool will export permission information about units from the DSView mana
246 DSView Installer/User GuideSelect Target Devices to export the rights for target devices in your DSView software system.b. Click Next.3. Th
Chapter 9: Using Tools 247up or down in the listing. Multiple target devices may be selected by pressing Ctrl or Shift while clicking on the t
248 DSView Installer/User GuideIf a user had any other type rights in the DSView 2.x software, the user will be added as a member of the user g
Chapter 9: Using Tools 2493. Click Backup. The Save As dialog box will appear.4. Select a directory and filename and click Save to save the D
250 DSView Installer/User Guideoption is not selected, the service will be added to the DSView software system as a Windows NT Domain service.e
Chapter 9: Using Tools 251The following actions may be performed on a DS1800 digital switch, CPS appliance, CCM appliance or DSR switch:• Save
Chapter 1: Product Overview 9When a Units View is displayed, the unit entries often contain icons.• Target device icons may be changed. See Ch
252 DSView Installer/User GuideUpgrading firmwareTo upgrade the firmware on a managed appliance:NOTE: A valid Flash file must exist in the DSVi
Chapter 9: Using Tools 253To resync a managed appliance:1. In the Unit Overview window, click the Resync icon or link. The Resync Appliance Wi
254 DSView Installer/User Guide• SNMP trap settings• SNMP manager settings• The names of connected target devicesFor information on restoring a
Chapter 9: Using Tools 255You may save the local user database on a DSR switch (except as noted above), CPS appliance or CCM appliance. For in
256 DSView Installer/User GuideTo display the Tasks window:1. Click the System tab.2. Click Tasks in the top navigation bar. The Tasks window w
Chapter 9: Using Tools 257• Configure SNMP trap settings on appliance• Control power of target devices• Export event log to comma separated va
258 DSView Installer/User Guide• Click on the year and select a year from the drop-down menu that will appear.• Click on the month name and sel
Chapter 9: Using Tools 259d. Click on the calendar button or the field to the left of the calendar button and select a date to begin running t
260 DSView Installer/User GuideIf a backup is restored to a server with a different IP address, managed appliances may not be able to authentic
Chapter 9: Using Tools 2612. The Select Task to Add window will open.a. Select Configure SNMP trap settings on appliance from the drop-down me
10 DSView Installer/User GuideIf multiple connection methods are available, an alternate actions arrow will appear to the right of the action.
262 DSView Installer/User Guide2. The Select Task to Add window will open.a. Select Control power of Target Devices from the drop-down menu.b.
Chapter 9: Using Tools 2632. The Select Task to Add window will open.a. Select Export event log to a comma separated values (.CSV) file from t
264 DSView Installer/User Guidee. Click Next.6. The Completed Successful window will open. Click Finish. The Tasks window will open, including
Chapter 9: Using Tools 265DSR switch to migrate from the Available Appliances list, and then click Next. Multiple switches or appliances may b
266 DSView Installer/User GuideA CCM appliance that has been migrated to DSView management software compatible firmware may be returned to AVWo
Chapter 9: Using Tools 267-or-Uncheck Enable target devices that contain default names to be added to exclude them.c. Select Allow target devi
268 DSView Installer/User Guideb. Type a 1-64 character name for the task.c. Click Next.3. The Select When to Run the Task window will open. Se
Chapter 9: Using Tools 269Firmware must be available before using this command. See Firmware Management on page 272 for more information.To ad
270 DSView Installer/User Guidea. Select Validate external authentication server user accounts from the drop-down menu.b. Type a 1-64 character
Chapter 9: Using Tools 271display, containing information about the task run. The side navigation bar will include the name of the task that y
Chapter 1: Product Overview 11Figure 1.3: Launching DSView Management Software SessionsDSView Explorer WindowAccess the Video Viewer window by
272 DSView Installer/User GuideFirmware ManagementThe Flash firmware files for DS1800 digital switches, DSI5100, CPS and CCM appliances and DSR
Chapter 9: Using Tools 273To delete firmware:1. In the Appliance Firmware Files window, select the checkbox(es) of any firmware you wish to de
274 DSView Installer/User Guide
275CHAPTER10Event LogsWhenever a defined event occurs in the DSView management software system, it is saved in the event log. Examples of events that
276 DSView Installer/User Guide• Severity Level - Displays links that may be clicked to display event log entries of a particular severity leve
Chapter 10: Event Logs 277By default, the following column displays in an Event Log window and may be removed by clicking the Customize link:•
278 DSView Installer/User GuideTable 10.3 lists the system events that may occur within a DSView software system.1:7 Appliance component remove
Chapter 10: Event Logs 279Table 10.4 lists the authentication events that may occur within a DSView software system.Table 10.5 lists the user
280 DSView Installer/User GuideTable 10.7 lists the task events that may occur within a DSView software system.5:2 Unit group deleted 5:20 Targ
Chapter 10: Event Logs 281Table 10.8 lists the unit status events that may occur within a DSView software system.Table 10.9 lists the access c
DSView®Management SoftwareInstaller/User GuideAvocent, the Avocent logo, The Power of Being There, DSView, DSR, AutoView, OutLook, OSCAR, AVWorks and
12 DSView Installer/User GuideYou may also connect to a target device attached to a DS1800 digital switch or DSR switch with a KVM session from
282 DSView Installer/User Guide• Information - Displays the Event Log - Information Events window, which displays events that are neither perio
Chapter 10: Event Logs 283Click one of the icons in table Table 10.11 to display the specific type of event.Using the Date FilterWhen viewing
284 DSView Installer/User Guidec. Click on a day in the calendar to close the calendar and fill the field to the left of the calendar with the
Chapter 10: Event Logs 285You may change the number of items that display in the Enabled Log Events window by clicking the Customize link. See
286 DSView Installer/User Guidedefined users any time one of the specified events occurs. See DSView management software events on page 277 mor
Chapter 10: Event Logs 287Changing email notificationsTo change an email notification:1. Click Email Notifications in the side navigation bar.
288 DSView Installer/User GuideTesting email notificationsOnce an email notification has been created, you may send a test message to ensure th
Chapter 10: Event Logs 289b. Click Remove. The columns will be moved to the Available Columns list.6. To change the order in which exported co
290 DSView Installer/User Guide
291AppendicesAppendix A: Technical SupportOur Technical Support staff is ready to assist you with any installation or operating issues you encounter w
Chapter 1: Product Overview 13Table 1.4 describes the icons that may appear in the side navigation bar.You may choose whether an expanded node
292 DSView Installer/User GuideAppendix B: TCP and UDP PortsThe DSView software client accesses the server and performs commands using a standa
Appendices 293Figure B.1: Ports Used with a DS1800 Digital Switch or DSR Switch Connection (KVM) Without ProxyIn a proxied connection, commun
294 DSView Installer/User GuideFigure B.2: Ports Used with a DS1800 Digital Switch or DSR Switch Proxy Server Connection (KVM)If the user wishe
Appendices 295Figure B.3: Ports Used with a CPS or CCM Appliance Connection (Serial) Without ProxyIn a proxied connection, communication betw
296 DSView Installer/User GuideFigure B.4: Ports Used with a CPS or CCM Appliance Proxy Server Connection (Serial)DSView software server portsT
Appendices 297Figure B.5: Generic Appliance Session PortsIf Active Directory or LDAP external authentication is being used within your DSView
298 DSView Installer/User GuideExternal authentication portsFigure B.6: External Authentication Server PortsSNMP portsA DS1800 digital switch,
Appendices 299If an external SNMP manager has been added to your DSView software system, communication occurs between the SNMP manager and th
300 DSView Installer/User GuideFigure B.9: Ports Used by DSI5100 Appliances TCP/IPDSI5100 Proxy ApplianceDSView Software ServerDSView Software
Appendices 301Appendix C: DSR Remote Operations SoftwareNOTE: The DSR Remote Operations software is supported only on the following DSR switc
14 DSView Installer/User GuideIf the Topology window is filtered, both parent and child units will display in the filtered view. For example, i
302 DSView Installer/User GuideIf the DSView software server is unreachable, the switch will use its internal database to perform remote authen
Appendices 303Figure C.2: DSR Remote Operations WindowContent area viewsThe items displayed in the content area of the DSR Remote Operations
304 DSView Installer/User Guide• EID - The Electronic ID (EID) number of the DSRIQ module attached to the serverFigure C.3: DSR Remote Operatio
Appendices 305Figure C.4: DSR Remote Operations Window (Power View)Specific icons also appear in the Power view. These icons are outlined in
306 DSView Installer/User GuideFigure C.5: DSR Remote Operations Window (Versions View)Before you beginThe following actions should be performe
Appendices 307NOTE: Windows displays a dialog box that prompts the user for a username and password when a dial-up connection is established.
308 DSView Installer/User GuideTo refresh the Server view:In the menu bar when the Servers view is displayed, select View - Refresh.To connect
Appendices 309-or-Select an SPC device socket that has not been powered up and click the Power On toolbar button.-or-Right-click on an SPC de
310 DSView Installer/User Guide-or-In the side navigation bar, click Version. The versions of the following items will appear in the content ar
Appendices 311Appendix D: Terminal EmulationThis appendix contains information about the keys, sequences, encoding and decoding for the DSVie
Chapter 1: Product Overview 15To filter the list in the current window:1. From a window containing a Filter field, type a text string in the f
312 DSView Installer/User GuideVT100+ terminal emulationThe VT100+ emulation provides compatibility with the Microsoft headless server EMS seri
Appendices 313VT100 terminal emulationTable D.4 lists the VT100 special key and control (Ctrl) key combinations and indicates Avocent encodin
314 DSView Installer/User GuideTable D.5 lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and decoding is supported
Appendices 315Table D.6 lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported; decoding is not applicable.Table D
316 DSView Installer/User GuideEsc [ <sol>; <par>;Report Terminal Parameters <nbits>; <xspeed>; <rspeed>; <clk
Appendices 317Esc ) 2Select Character Set G1 Alt. Character ROM Special GraphicsNo/NoEsc [ Ps;..; Ps m Select Graphic Rendition No/NoEsc Ps;.
318 DSView Installer/User GuideEsc [ ? 5 l Modes to Reset - Normal Screen Mode No/NoEsc [ ? 6 h Modes to Set - Relative Origin Mode No/NoEsc [
Appendices 319VT220 terminal emulationTable D.8 lists the keystroke mapping (encoding) for VT220 emulation.Table D.8: VT220 EncodingVT220 Key
320 DSView Installer/User GuideTable D.9 lists the decoding for VT220 terminal emulation.F15 Ctrl - F7 Esc [ 2 8 ~F16 Ctrl - F8 Esc [ 2 9 ~F17
Appendices 321Set Mode Esc [ ?Delete 1 Character Esc [ PInsert 1 Line Esc [ LDelete 1 Line Esc [ MUp Arrow Esc [ O ADown Arrow Esc [ O BRight
16 DSView Installer/User Guideb. Use the up or down arrow to change its order in the list. Multiple fields may be selected by pressing Ctrl or
322 DSView Installer/User GuideVT52 terminal emulationTable D.10 lists the keystroke mapping (encoding) for VT52 terminal emulation.Table D.11
Appendices 323Table D.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is n
324 DSView Installer/User GuideTable D.14 lists the decoding for VT320 terminal emulation.F7 F7 Esc [ 1 8 ~F8 F8 Esc [ 1 9 ~F9 F9 Esc [ 2 0 ~F1
Appendices 325New Line Esc EReverse Index Esc MEscape O Esc OSave cursor and attributes Esc 7Restore cursor and attributes Esc 8Up Arrow Esc
326 DSView Installer/User GuideRight Arrow amount specified by Pn Esc [ Pn CLeft Down Arrow amount specified by Pn Esc [ Pn DErase parts of cur
Appendices 327Appendix E: Regaining Access to the DSView SoftwareAccess to a DSView software system may be lost due to reasons such as:• Bein
328 DSView Installer/User GuideAppendix F: GlossaryAccess controlAccess control refers to mechanisms and policies that restrict access to compu
Appendices 329A protocol used to transfer keyboard, video and mouse information between a DS1800 digital switch or DSR switch and a remote Vi
330 DSView Installer/User Guide• Deliver TCP/IP stack configuration parameters, such as the subnet mask and default router• Provide other confi
Appendices 331 A DSView software client session may contain multiple target device sessions.DSView software hub serverA DSView software hub s
Chapter 1: Product Overview 17Bookmarking a windowMany DSView Explorer windows contain a bookmark icon and text in the top option bar. Bookmar
332 DSView Installer/User GuideThere are two main types of encryption: asymmetric (also called public-key encryption) and symmetric.External au
Appendices 333using either the Kerberos V5 authentication protocol or its own challenge/response authentication protocol.This authentication
334 DSView Installer/User GuideManaged appliances include DS1800 digital switches, DSI5100 IPMI proxy appliances, DSR switches, CPS appliances,
Appendices 335Positive hysteresis is the unsigned number of counts subtracted from the raw threshold value, which creates the re-arm point fo
336 DSView Installer/User GuideSPC power control deviceThe SPC power control device is an Avocent cascade device that allows the remote control
Appendices 337VPN is a means of implementing a private network on a public network such as the Internet. By encrypting data and assigning add
338 DSView Installer/User Guide
339IndexAAccessabout target device access rights 104access control events 281changing unit access rights 102displaying user access rights to a managed
340 DSView Installer/User Guideactions before opening a client session 45supported for client 45CCascade switchesdisplaying port settings 113su
Index 341for the Appliance Sessions window 121for Unit Access Rights windows 168for Unit views windows 84for Units in Group window 143for Unit
18 DSView Installer/User GuideTable 1.7 lists general keyboard commands that may be used in DSView Explorer windows.Table 1.8 lists the keyboar
342 DSView Installer/User Guidesystem 247migrating units to DSView 3 software compatible units 264DSView Explorerbookmarking a window 17changin
Index 343user and user group 279EVR1500 environmental monitorsabout 5adding 94changing network properties 102FFeatures and benefits 1Firewalls
344 DSView Installer/User Guidechanging custom field labels 66Internet ExplorerActiveX controls 28adding a hub server to the Trust Sites list 3
Index 345Overview window 97changing local account settings 127changing network properties 101changing network settings 106changing NFS setting
346 DSView Installer/User Guidesettings 113changing modem port settings 114changing PPP settings (CPS and CCM appliances) 120changing PPP settt
Index 347specifying 29Serversabout properties 49backing up and restoring a hub 55changing hub server network properties 50configuring unit sta
348 DSView Installer/User GuideAttached to Appliance window 116power controlling from the Unit Overview window 97power controlling from the Vid
Index 349enabling/disabling use of a third party application 20See also Telnet ViewerTelnet Viewerabout 207changing the cursor 211changing the
350 DSView Installer/User Guidegrouping by unit group 141grouping units by sites 135groups 135hiding a unit 83information in Overview window 95
Index 351closing a session 200connecting to an existing KVM session 173displaying current users 199enabling scaling types 180enabling/disablin
Chapter 1: Product Overview 19ProfilesProfile information contains features and tasks that may affect actions when using the DSView Explorer.
352 DSView Installer/User GuideAdd Unit Group 142Add User 153Add User Group 165Export Event Log 288Export Unit Rights 245Export Units 244Import
INSTRUCTIONSThis symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literatur
Installer/User GuideFor Technical Support: Avocent Corporation4991 Corporate DriveHuntsville, Alabama 35805-6201 USATel: +1 256 430 4000 Fax: +1 256 4
20 DSView Installer/User GuideTo change the color scheme of the DSView Explorer:1. Click the Profile tab.2. Click Preferences in the top naviga
Chapter 1: Product Overview 21%PORT% - The port number will be substituted.%TNAME% - The target name of the unit will be substituted.6. If the
22 DSView Installer/User GuideSpecifying an SSH keyA user may specify an SSH key, if the administrator has allowed it.As an alternative to this
Chapter 1: Product Overview 23Table 1.10 lists the operations that may or may not be performed by users that are members of a build-in user gr
24 DSView Installer/User GuideUsers may also be added to user-defined user groups; see Managing User Groups on page 163.Preemption LevelsThe pr
Chapter 1: Product Overview 25group with a preemption level of 4 may preempt other level 4 users or user groups, as well as those with a level
26 DSView Installer/User Guide• Integrated Windows Authentication®• A firewall• A Virtual Private Network (VPN)• A Network Address Translation
Chapter 1: Product Overview 27To correct certificate security alerts for client and hub server connections:1. From the DSView software client
28 DSView Installer/User GuideIf the certificate is trusted and has not expired, but there is a mismatch of the name on the DSView software cli
Chapter 1: Product Overview 29If the required ActiveX control could not be loaded, a red X will appear in the Avocent Session Viewer message b
30 DSView Installer/User GuideNOTE: A DSView software hub server installed on a PC running the Windows 2003 Server will not operate correctly i
Chapter 1: Product Overview 315. Type the web site address, in standard dot notation (xxx.xxx.xxx.xxx), for the DSView soft-ware hub server (f
iiiTable of ContentsList of Figures ...
32 DSView Installer/User GuideServer certificateA DSView software server certificate is used to:• Uniquely identify the DSView software server
Chapter 1: Product Overview 33One TCP port (default=443) is used for the HTTPS web browser connection between the DSView software client and t
34 DSView Installer/User GuideSeveral factors related to the network setup, including the DSView software database replication schedule and met
Chapter 1: Product Overview 35Figure 1.7: Single NAT Configuration (Client Only)Another scenario, shown in Figure 1.8, is when the corporate s
36 DSView Installer/User Guide
37CHAPTER2InstallationThis chapter describes the following installation sequence:• What you should do before installing the DSView software• Installin
38 DSView Installer/User Guide• Install the managed appliance hardware.• Access the mouse settings on each server connected to a DS1800 digital
Chapter 2: Installation 39b. Double-click on the downloaded installation package (setup.exe).c. A dialog box will indicate that the server wil
40 DSView Installer/User GuideThe DSView management software license agreement may also be viewed from the User Login window by clicking the Av
Chapter 2: Installation 41To install the DSView software on a supported Linux system:1. Log in to the server as root.2. Insert the DSView soft
iv DSView Installer/User GuideUsing the software through a firewall...
42 DSView Installer/User Guide A security alert box will appear containing certificate information. See Using certificates on page 31 for more
Chapter 2: Installation 4310. The Type in Hub Administrator Credentials window will open. Type a valid username and password for a user with D
44 DSView Installer/User GuideTo install the DSR Remote Operations software:1. Log on to the host system as Administrator.2. Insert the DSView
Chapter 2: Installation 45Running the DSView Management SoftwareDSView software clients access the DSView management software host using a web
46 DSView Installer/User GuideTo open a client session:NOTE: If DSView Software Client Certificate Authentication or DSView Software Client Int
Chapter 2: Installation 47If your system does not support AutoMount, issue the following command to mount the CD volume:mount <device> &
48 DSView Installer/User Guide3. Click on the JRE icon to launch the installer.4. Restart the browser, and click an Action link that will launc
49CHAPTER3DSView Software ServersThis chapter describes how to:• Configure DSView software server properties• Backup and restore hub servers• Manage s
50 DSView Installer/User GuideTo display server properties:Click the System tab. DSView Server will automatically be selected in the top naviga
Chapter 3: DSView Software Servers 51and the port number is changed to 444, https://10.0.0.1:444/dsview must be typed in the Address field of
Table of Contents vManaging Units ...
52 DSView Installer/User Guide3. The Select Operation to Perform window will open.4. Select Create a new self-signed SSL server certificate to
Chapter 3: DSView Software Servers 538. Click Finish. The DSView Server Certificate Properties window will open containing updated certificate
54 DSView Installer/User GuideServer trap destinationsTo specify trap destinations:1. Click Trap Destinations in the side navigation bar. The D
Chapter 3: DSView Software Servers 55EmailTo specify email properties:1. Click Email in the side navigation bar. The DSView Server Email Serve
56 DSView Installer/User GuideHub server backups may also be automatically created as a task within the DSView software. If you use the Backup
Chapter 3: DSView Software Servers 572. Change directories to the directory where the DSView software is installed, which is typically /usr/lo
58 DSView Installer/User Guide2. From the DSView 3 Backup/Restore Utility dialog box, click Restore the database from a file.3. If the backup f
Chapter 3: DSView Software Servers 59The User Authentication Services window may be customized by using the Customize link. See Using the Cust
60 DSView Installer/User Guidec. In the Group Container field, specify the name of the container to search for user groups. This will limit the
Chapter 3: DSView Software Servers 61Click Browse Anonymously to browse users on the external Active Directory authentication server.-or-Click
vi DSView Installer/User GuideSpecifying user address information ...
62 DSView Installer/User Guideb. Type the password for a Windows NT account that has browse rights in the Password field.c. Click Next.5. The E
Chapter 3: DSView Software Servers 635. Click Next to accept the certificate.6. The Specify LDAP User Schema window will open.a. Type the Base
64 DSView Installer/User Guidea. Type a 1-64 character name for the RADIUS authentication service.b. Select RADIUS from the Type drop-down menu
Chapter 3: DSView Software Servers 65a. Type the address of the TACACS+ host in dot notation format (xxx.xxx.xxx.xxx) or type the DNS host nam
66 DSView Installer/User Guided. Select Passwords must contain both lower and upper case characters if new passwords must contain at least one
Chapter 3: DSView Software Servers 674. Type the name of the Windows NT domain in the Domain Name field.5. Click Save and then click Close. Th
68 DSView Installer/User Guide•Click Do Not Use SSL to have authentication performed using unencrypted clear text instead of SSL encryption. Th
Chapter 3: DSView Software Servers 69-or-b. To unregister all certificates, click the checkbox to the left of the IP Address heading.c. Click
70 DSView Installer/User Guide5. Type the number of the port you with to use for connecting to the LDAP host in the Port Number field.6. Specif
Chapter 3: DSView Software Servers 7113. Click the Unregister button to unregister the certificates.14. A confirmation message box will appear
Table of Contents viiPerforming Thumbnail Viewer tasks ...
72 DSView Installer/User GuideClick Browse with User Credentials to browse users on the external LDAP authentication based on credentials confi
Chapter 3: DSView Software Servers 73a. Type a 1-64 character name for the TACACS+ authentication service.b. Type the address of the TACACS+ h
74 DSView Installer/User GuideNOTE: The DSView management software versions of the spoke server and hub server must match in order to register
Chapter 3: DSView Software Servers 75You may remove some fields from the display by using the Customize link. See Using the Customize link in
76 DSView Installer/User Guide10. The Operation In Progress window will open with the message Request In Progress Please Wait. The configuratio
Chapter 3: DSView Software Servers 77window. The message states: Remote server is not responding. Information displayed may not match remote s
78 DSView Installer/User Guidewhen the spoke server is added to the DSView software system. You may change the interval that the replication ta
Chapter 3: DSView Software Servers 79By default, the replication task runs every 12 hours. You may change the schedule type, start time, date
80 DSView Installer/User Guide• Master License Key - The key used when the software was initially installed on the dedicated server.• Adds <
81CHAPTER4Managing UnitsFrom the Units windows, you may:• Add, delete, change and scan units• Add access rights to units• Export units or the rights a
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